We prefer to use email as a means of communication for several operational reasons. These include the fact that it is a very small business, that has a lot of particularities that need to be explained in detail to prospective guests, due to our unusual location.
We receive thousands of enquiries for the few hundred bookings we can offer a year. Email allows us to disseminate information much more effectively, including the use of auto-response mails referring guests to where the required information can be found.
The small team are involved in a huge variety of tasks for the business in tandem with responding to correspondence, including guest and delivery collections, vegetable gardening, and looking after the guests we are hosting at the time, which makes email the most practical medium for correspondence.
Much of this correspondence is also done late at night, after restaurant service.
During the off-season we are involved with other projects. For all of these reasons, we thank you for your understanding that email is the best way to contact us.
Guests staying in the suites have a dedicated phone number to contact us on, which is in the literature in their suite.